Acroprint TQ600 (software version 4.x and above) Manual do Utilizador descarregar pdf (Página 54)

5. Q: The terminal beeps when the communication connection is

made.

A: When using the RS-232 connection insure that the baud rate of

the PC and terminal are matched.

6. Q: Fingerprints have a high rejection rate.

A: Possible Causes:

1) Dirty sensor

2) Damaged sensor prism

3) Loose fingerprint reader connection

4) Damaged chip on PCB

Correction:

1) Clean sensor (see Cleaning instructions, Chapter 10)

2) Contact dealer or Acroprint for replacement of the prism.

3) Contact dealer or Acroprint.

4) Contact dealer or Acroprint.

7. Q: The terminal is communicating, but the attendance

records are not correct in the system.

A: Lower the baud to 19200 or 9600 and confirm if the records

are correct.

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Acroprint TQ600 (software version 4.x and above) Manual do Utilizador Página 54